Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the Solar Quote Expert website located at https://solarquoteexpert.com/ (the “Website”) and the services provided through it (the “Services”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Solar Quote Expert

Solar Quote Expert is an independent comparison service that helps UK homeowners obtain quotes for solar panel installations from vetted third-party installers (“Installation Partners”). Solar Quote Expert does not install solar panels, does not provide electrical or structural advice, and is not a party to any contract you may enter into with an Installation Partner.

References to “we”, “us”, or “our” in these Terms refer to Solar Quote Expert. References to “you” or “your” refer to any person who accesses or uses the Website.

2. Eligibility

The Services are intended for residents of the United Kingdom who are at least eighteen (18) years of age. By using the Website, you confirm that you meet this requirement and that any information you provide is accurate, complete, and not misleading.

3. Our Services

Solar Quote Expert provides an online platform through which you can submit details about your property and energy requirements in order to receive indicative quotes from Installation Partners. We may also provide educational content about solar energy, savings estimates, and related topics.

All quotes, pricing, timelines, and technical specifications are provided by Installation Partners and are subject to survey, site assessment, and final agreement between you and the relevant installer. Solar Quote Expert does not guarantee the availability, accuracy, or suitability of any quote or Installation Partner.

4. No advice

Information on the Website is provided for general guidance only and does not constitute financial, legal, technical, or energy advice. You should seek independent professional advice before making any decision to purchase or install solar equipment. Savings figures, payback periods, and performance estimates are illustrative and may vary based on your property, energy usage, weather conditions, and tariff arrangements.

5. Installation Partners

Installation Partners are independent businesses. While we take reasonable steps to vet partners, we do not warrant or guarantee the quality, safety, timeliness, or legality of any installation work. Your contractual relationship is directly with the Installation Partner you choose. Any disputes regarding workmanship, warranties, or contract terms should be addressed with that Installation Partner in the first instance.

If you experience difficulty resolving a dispute with an Installation Partner, you may contact us at support@solarquoteexpert.com and we will endeavour to assist, but we are under no obligation to intervene in contractual disputes between you and a third party.

6. Finance and credit

Where finance or credit options are presented, these are offered by third-party lenders and not by Solar Quote Expert. Heatable Ltd is authorised and regulated by the Financial Conduct Authority (FRN 805259) and acts as a credit broker, not a lender. Credit is subject to status and affordability. Not all products offered are regulated by the Financial Conduct Authority. Terms and conditions apply to any finance agreement and will be provided by the relevant lender.

7. Your obligations

When using the Website, you agree that you will:

8. Intellectual property

All content on the Website, including text, graphics, logos, images, and software, is owned by or licensed to Solar Quote Expert and is protected by UK and international intellectual property laws. You may view and print pages for your personal, non-commercial use only. Any other use requires our express written permission.

9. Privacy and data protection

We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. When you submit a quote request, we may share your details with relevant Installation Partners so they can contact you with a quote. By using the Services, you consent to this processing.

You have the right to access, rectify, or erase your personal data, and to object to or restrict certain processing. To exercise these rights, or for any privacy-related enquiry, please contact support@solarquoteexpert.com.

10. Cookies

The Website may use cookies and similar technologies to improve functionality, analyse usage, and support marketing activities. You can manage cookie preferences through your browser settings. Continued use of the Website after being informed of our cookie use constitutes acceptance of non-essential cookies where permitted by law.

11. Limitation of liability

To the fullest extent permitted by law, Solar Quote Expert shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services, including but not limited to loss of profits, data, or goodwill.

Our total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you have paid to us, if any, in the twelve (12) months preceding the claim. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

12. Disclaimer of warranties

The Website and Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the uninterrupted or error-free operation of the Website, the accuracy of content, or the outcome of any quote request.

13. Third-party links

The Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse and are not responsible for the content, privacy practices, or availability of any third-party site. Accessing linked sites is at your own risk.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when the most recent changes were made. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

15. Suspension and termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms or if continued access would harm the Website, other users, or our business interests.

16. Governing law

These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your statutory rights as a consumer.

17. Contact

If you have any questions about these Terms, please contact us at support@solarquoteexpert.com or visit our Contact page.